Tech giant Facebook is still struggling to fix the most severe outage in its history as users across the globe report they are unable to access the social networking platform.
Facebook’s main product, its two messaging apps – Whatsapp and Facebook Messenger – and image sharing site Instagram, were reported to be down from about 4pm Wednesday.
The interruption was fixed on Instagram as of Thursday morning but users of its parent company Facebook’s app, still seemed to be down for some users.
The last time Facebook had a disruption of this magnitude was in 2008 when the site had 150 million users, compared to around 2.3 billion users today.
Social media users in parts of United States, Japan and some parts Europe were affected by the outage, according to DownDetector’s live outage map.
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Those on Instagram were not able to refresh feeds or post new material.
Facebook Messenger’s desktop version did not load – but the mobile app appeared to allow the sending of some messages; however, users reported glitches with other kinds of content, such as images.
WhatsApp, Facebook’s other messaging app, had similar problems.
The issue also affected Facebook Workplace, the service used by businesses to communicate internally.
Facebook users, including brand marketers, expressed their outrage on Twitter with the #facebookdown hashtag.
A Facebook spokesman confirmed the partial outage, but did not provide an update.
Facebook took to Twitter to inform users that it was working to resolve the issue as soon as possible and confirmed that the matter was not related to a distributed denial of service (DDoS) attack.
In a DDoS attack, hackers use computer networks they control to send such a large number of requests for information from websites that servers that host them can no longer handle the traffic and the sites become unreachable.